Crystal Bay Casino Provides Notice of Data Breach

Earlier this month, Nevada’s Crystal Bay Casino announced that there was a “recent incident that may affect some customer information.” In November 2022, Crystal Bay Casino identified unusual activity on certain systems within its network.

An investigation determined the potentially affected information related to the database files includes name, driver’s license number, and passport number.

“Upon learning of this activity, Crystal Bay Casino took prompt steps to confirm the security of its systems and initiated a comprehensive investigation into the issue,” the casino said. “The investigation determined that certain files may have been copied from the system on or around Nov. 27, 2022, as part of the incident.”

Crystal Bay Casino “undertook a diligent review of the relevant files to determine what information was present and to whom it relates.”

On Jan. 25, 2023, the investigation determined “some database information may have been copied from the system as part of the incident. Based on these findings, Crystal Bay Casino promptly reviewed the relevant database to identify what information was present, to whom that information related, and contact information for those individuals.”

Crystal Bay Casino also reported the activity to the FBI.

“As an added precaution, Crystal Bay Casino is offering potentially affected individuals access to 12 months of complimentary credit monitoring services,” the casino said. “If you have additional questions, please call our dedicated assistance line at 833-753-4563, available from 6:00 AM to 2:00 PM Pacific Time Monday through Friday.”

The casino, located in Crystal Bay, Nevada, is on the north shore of Lake Tahoe in Washoe County. It’s one of the oldest casinos in the state.

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