CrowdStrike Issues Affect Live Casinos, Online GamingCompanies Work Through Flawed Cybersecurity Update |
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The global issues faced by many companies because of the CrowdStrike flawed update also included some in the casino industry over the weekend. The update affected Microsoft systems leaving airlines, broadcast outlets, and other services around the world shut down and with major operational problems.
Green Valley Ranch Casino in Henderson, just outside Las Vegas, were forced to pay out gamblers by hand as slot machines were hit with error messages. Some players reported long lines at the property to collect cash.
“It’s the first machine I played,” visitor Jesus Aguilar told the Las Vegas Review-Journal. “They have to get to everybody one by one.”
Green Valley Ranch representatives said the issues were due to a third-party vendor and that the problems had been resolved by Friday afternoon. Other casinos around the Las Vegas area were also affected.
The cybersecurity issues also grounded numerous flights for passengers at the Las Vegas airport as well.
Casinos located in other parts of the country also faced some system shutdowns. Jay McDaniel, executive director of Mississippi Gaming Commission, reported that some Mississippi properties were affected but did not have to close down. Some of those affected included the Beau Rivage and IP Casino in Biloxi.
The issues also affected online casino operators. PartyPoker and BetMGM were both temporarily shut down, leaving players unable to log in and access games for a time.
“BetMGM is experiencing temporary issues due to global IT outages,” BetMGM noted on Twitter. “We are working hard to resolve this and will update customers when we are up and running. Thank you for your patience.”
BetMGM and Party were back up on Saturday after less than 24 hours of being shut down. CrowdStrike continued to work through the weekend to resolve the interruptions.
“All of CrowdStrike continues to work closely with impacted customers and partners to ensure that all systems are restored,” CEO George Kurtz said. He added that the company has a “commitment to provide full transparency on how this occurred and the steps we’re taking to prevent anything like this from happening again.”
Some involved in the situation were perplexed that a firm charged with protecting companies from cybersecurity breaches could cause so much havoc as IT departments around the world dealt with the issues. Some estimates put the cost to companies around the globe at more than $1 billion, and lawsuits are expected to follow.
In related news, MGM Resorts experienced a cybersecurity breach last year that ended up costing the company about $100 million.
They even got the locals casinos pic.twitter.com/EK4iILt3ak
— Las Vegas Locally (@LasVegasLocally) July 19, 2024
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