Dedicated to Fulfilling Players' Needs

"California" games (No Bust Blackjack, 21st Century Baccarat, pan 9, and pai gow poker) are becoming increasingly popular in cardrooms throughout California. Almost everyone has seen blackjack and baccarat played in Las Vegas, Atlantic City, and Indian casinos throughout the country. Anyone who has gone to California to play poker may have heard dice being banged on a table or players loudly cheering while gaming. These are the sounds of the California games section of the casino. The first-time visitor to a California cardroom probably doesn't understand these California games, and may walk by them thinking, "How is this legal outside of Las Vegas? I didn't know that this casino offered table games." The fact is, these games are legal, but the casino does not bank them. The casino makes its money from California games players paying time or a collection. The casino offers its customers an opportunity to gamble by providing a table, a dealer, floorpeople, and game rules. The player simply pays the casino a collection to gamble in a safe environment.

The next logical question that a first-time visitor might ask is, "Who banks the games?" The answer is, the players bank the games. Thus, enters Network Management, or Network M. Network M covers the table and ensures that players have fun, feel welcome, and have their needs accommodated.

Network M prides itself in its customer service. Casino management and Network M work together diligently to ensure that players are accommodated in such a way as to enable them to feel totally comfortable in the California games environment. It is simple. If a new customer walks into a casino to play No Bust Blackjack, he'll probably have some questions about the game. Of course, the casino staff is happy to help, but a player may feel somewhat intimidated by a person wearing a tuxedo. Or, in the event that the casino is very busy, it may not be possible for a dealer to spend much time with the player in a one-on-one conversation about the game. Thus, Network M representatives are available to assist new players and make them feel welcome. They realize that it can be quite unsettling for a novice player to walk up to a table and play without really knowing how. Professionally dressed and possessing impeccable customer service skills, Network M associates are trained to make patrons feel comfortable and welcome in the casino atmosphere. Network M ensures that its representatives are highly qualified. They are carefully screened through background checks, and undergo rigorous in-house training in all aspects of playing California games. Network M makes it a point to hire people who are friendly, outgoing, and extremely service-oriented, and even requires that its representatives take a class in cultural diversity to better interact with a diverse population of players. As a result of all of these factors, a player can feel secure that he is being assisted by the very best, and therefore can relax and focus his attention on learning the games.

Presently, Network M has seven major California clients: The Bicycle Casino, Casino San Pablo, Commerce Casino, Garden City Casino, Hollywood Park Casino, Oaks Card Club, and Sonoma Joe's. It is the goal of Network M to eventually work with all California casinos in an effort to put them on a par with casinos in Las Vegas and Atlantic City, while also providing the utmost in customer service. This goal is indeed attainable; because of its friendly and helpful representatives, Network M has contributed significantly to the steady increase in popularity of California games. Therefore, those who visit a California cardroom for the first time should not be intimidated. There will always be a friendly and accommodating Network M representative available to provide assistance.